Nectar Collections Strategy

Collections strategy dashboard for written-off loans and 91+ dpd workflow

This dashboard manages written-off loans and 91+ dpd accounts, recommends the next collections action, tracks workflow approvals, and shows outcome information across CITO, ECC, hold, and sell paths.

Rule of thumb NZD 4k practical floor Built from mature CITO recoveries, legal cost, and 11% cost of funds.

Performance

CITO book performance and rule base

Age cohort rates: actual vs mature benchmark

Gross recovery, CITO cost, and net collections are shown by months since write-off. The dashed benchmarks come from the mature 60m+ book.

Current rules

    Mature CITO economics

    Mature collections summary

    Write Off Strategy Queue

    Write off strategy queue

    Includes all written-off loans and all 91+ dpd loans. Filter by action bucket and approve the files that should move into a new workflow.